Spotlight Features

Corporate data centers are running ever more efficiently, and even delivering on the promise of self-monitoring and automation, but there is always the chance that something, somewhere, somehow might go terribly wrong. To confront the risk, organizations need solid assessment strategies, and ways to...

For many manufacturers, indirect channels provide the majority of their revenue yet carry only a small percentage of their most profitable products. Instead, indirect channel partners opt to move literally tons of low-margin items, competing in the marketplace on price and availability alone. The el...

In the competitive world of the Internet circa 2006, text is getting plenty of company. In addition to other forms of content that are crowding the printed word, the Internet is rapidly becoming populated with video. It's rare to see more than a few days pass without a video-related announcement fro...

Walk into a typical command center and what do you see? A wall or desktop filled with multiple screens reporting statistics from a number of disparate systems. Details from a leading-edge workforce management solution are prominently displayed on one screen, stats from the ACD are on another monitor...

Last week, I attended the Dell advisory council meeting and the week before, a similar Hewlett-Packard event. These gave me a chance to look at how both companies are approaching similar problems and to observe that both are demonstrating improving capabilities. Of course, Apple doesn't do adviso...

Earlier this month, Aprimo released Marketing 7.5, a milestone for the company in many respects. It is the first release that incorporates Ensemble, a product acquired from DoubleClick, and it provides business-to-consumer campaign management capability for the first time. Marketing 7.5 is also the ...

This week, the U.S. Senate Commerce Committee approved the Communications, Consumer Choice and Broadband Deployment Act of 2006, sponsored by Ted Stevens (R-Alaska) and Daniel Inouye (D-Hawaii). If passed by the full Congress, this massive telecom bill will bring consumers significant benefits, espe...

The newest hot property in the wireless communications race is the "electronic leash." Employees often joke that their offices keep them on a leash by providing BlackBerries, cell phones and laptops for anytime, anywhere communication. Now the concept has spread to parenting: Parents now have severa...

Police in Bangalore, India, reported the arrest Tuesday night of the chief suspect in the theft of funds from a score of customers of HSBC bank in the UK. Nadeem Kashmiri is being charged in India with stealing customer data that was sent to Nadeem's accomplices in the UK. Nadeem's accomplices ass...

With a new generation of video game consoles, increasing online game play and distribution, cross-platform development and play, in-game advertising and more, there are earth-shaking changes going on in the video game industry. TechNewsWorld posed some questions about the new gaming landscape to Sen...