Spotlight Features

As more buyers and sellers look to the Web and as other parties in the real estate value chain move to Web-enabled business software platforms, the real estate industry has begun to embrace CRM as a sales tool. While enterprise-level leaders such as Oracle and SAP don't have specific CRM offerings f...

So, you've got an online image control crisis. Now what? In response to the growing threat of online image crises, businesses have sprung up that address exactly that problem. They work to repair your online image using a variety of tactics, including putting more positive information out there to s...

Our reputation is one of our most valuable possessions, determining in large part where we work, how much money we make, whom we date or marry, and many other aspects of our lives. The Internet, however, has made protecting, maintaining and defending our reputations difficult. Photos from college pa...

It's been on the radar of USA Credit Union's IT department for three years. They all knew about it. They were watching it every day. They had also heard rumblings that more and more of their industry counterparts had fallen victim to the attackers, said Daniel Schneider, the credit union's senior ma...

IT consultant Amir Khan, a U.S. citizen, has been subjected to U.S. Customs questioning for a total of more than 20 hours after returning from a number of trips abroad. Customs officials have searched Khan's laptop computer, books, personal notebooks and cell phone. He has never received an explanat...

You're the manager of a Hilton Garden Inn, and it's the height of family vacation season. The lobby is abuzz with kids toting skateboards and moms pushing strollers; your front desk agents are overloaded with check-ins. In the middle of all this, a harried business traveler calls to the front desk f...

The choice of particular audio-video compression technology is of vital interest to commercial and not-for-profit organizations involved in producing and delivering digital multimedia products and services. New York-based Paltalk's choice to go with industry-standard H.264/Mpeg-4 AV for video and a ...

The explosion in Web-delivered music and video we're seeing today just wouldn't be possible without the use of sophisticated encoded compression algorithms, or codecs, and the file storage formats in which compressed audio, images and data are saved. As Internet bandwidth and broadband access has ex...

Casinos have been on a roll when it comes to customer relationships. The house has learned it always wins when it places its bets on the fact that humans are creatures of habit. Unlike other industries, however, the gambling lot does not leave the odds to a stack of faceless data mirroring only tran...

Business travel is a major expense, ranking third on corporate budgets behind personnel and IT. The World Travel & Tourism Council estimates U.S. business travel spending at $179 billion, followed by second-ranked Japan at $64 billion. Besides the increasing financial expense of air travel and i...