Spotlight Features

The infamous Internet bully implicated in the suicide of a 13-year-old girl may get some comeuppance in a California courtroom, but it will probably not be enough to quell the fury of her many detractors. Lori Drew, the Missouri woman accused of setting up a MySpace page to lure Megan Meier into rev...

The Internet has seen massive adoption. Online retailing has continued to dramatically build its customer base and more and more companies are sending their offline customers to the Internet for service and support. To service both these old and new customers, the Internet has already had an abundan...

E-tailers are taking a new look at personalization these days as they hunt for more ways to cross-sell, upsell and encourage repeat business. E-commerce solutions providers and research firms are advocating the integration of personalization into online strategies as one way companies can optimize c...

As smartphones change, so does the landscape for developers of applications for these devices. As phones, particularly the iPhone, become more application-friendly, the marketplace is at once more competitive and more inviting to third-party application developers. Third-party applications, accordin...

Rising transportation costs and concerns about social and environmental responsibility are spurring corporate demand for videoconferencing, collaborative software and virtual telepresence technology. Wider access to broadband Internet is a key enabler. Changes in business and social attitudes toward...

With Apple's recent announcement of its new lower-priced and more richly featured 3G iPhone, smartphones are once again in the news. Now the iPhone will be competing with other prominent smartphone systems, particularly Research In Motion's popular BlackBerry. Many consumers might not have ever thou...

Tens of thousands of fledgling job seekers have spent a great deal of time, effort and money devising video resumes, a variation on the decades-old task of letting a potential employer know a little something about you. However, while the new approach has garnered some sizzle, it lacks substance. "V...

Having delivered on its goal of moving to a service-oriented architecture, SAP now aims to make use of that architecture as it drives innovation out to the fringes of its sphere of influence. CEO Henning Kagermann outlined in his keynote at the company's annual Sapphire conference a strategy to deli...

Now that NASA has entered the virtual world with its two islands in Second Life, public outreach, collaboration and space exploration may never be the same again. On its CoLab Island, outreach and collaboration are the focus, as Part One of this two-part feature explains. Its other island, called "E...

E-books are still plugging along, not quite an afterthought in the publishing industry but not the hailed champion either. Like their newspaper cousins, book publishers are at a crossroads but completely stumped as to which way to turn, so they are largely sitting around just talking about it. At so...