Spotlight Features

Canadians concerned about attempts to have Canada's Copyright Act re-written to suit the entertainment industry's desires are marshaling their efforts to make sure it doesn't happen. Member of Parliament Peter Julian has introduced "Petition for Users Rights" signatures in Canada's Parliament. More ...

Police in India announced on Thursday that they had recovered 1 million Indian Rupees (almost US$23,000) in funds allegedly stolen from Citibank customers in the U.S. by employees of an Indian call center firm. The case highlights the need for a reexamination of corporate cultures and corporate ethi...

During the last century, mega corporations throughout the world followed the prime rules of building corporate image and name identity in the strictest sense. Their goal was simply to achieve an elite, world-class image by having their name and logo brightly displayed on skyscrapers in every city. T...

It's good to be the king. Pack leaders get to set the pace, choose which trail to take and be the first in line when everyone arrives. Of course, it is important for pack leaders to constantly pay attention to the pack. Being in front often means being the last one to notice when the pack takes off...

With the passing of Pope John Paul the II comes an opportunity to look back -- as well as ahead -- at the kinds of technological changes that can occur in 30 years. In the late '70s we didn't have cell phones or GPS navigation systems; cloning people was the stuff of science fiction stories; and IB...

The European Parliament and European Commission are in the midst of deciding whether software patents will be permitted in the EU. The Commission recently informed the Parliament that it would not redraft the proposed Computer Implemented Inventions Directive (CIID). The European Parliament must n...

Business process outsourcing (BPO) facilities, which handle non-voice work, are easier to manage than offshore call centers. This is because of the nature of the work itself as well as the human resource issues associated with call centers in emerging economies. Common types of BPO work are: E-mail ...

Transmeta makes for an interesting Silicon Valley case study. The net of its announcement last week is that it will continue to be with us indefinably. This company has an amazing history, and its story demonstrates the opportunities and mistakes that can surround a high-profile startup in Silicon V...

A short while ago, I wrote a column for the E-Commerce Times entitled "VoIP Here to Stay." In it, I talked about WiFi technology and its impact on VoIP. This article goes further in that it explores the widespread adoption of WiFi technology and what it bodes for the future of technology. WiFi means...

Following a trend burning across the nation, San Francisco's Public Utility Commission (PUC) recently approved US$300,000 for a feasibility study on whether the city should add broadband to its utility services. This move toward government-run communications systems is dangerous for a number of reas...