Spotlight Features

Last week, the Federal Communications Commission (FCC) made an important ruling in favor of competition in broadband services. This change points the country towards greater broadband deployment, investment, and innovation. The Supreme Court's Brand X decision in late June made it clear that cable ...

Extroverted, loud and direct, your sales force is a living case study about whether CRM drives sales excellence or not. The highest achieving sales people -- I like to think of them as sales warriors because the really do fight to win business every day -- are the lifeblood of any company. Convers...

To change or not to change, that's the big question. A very large number of corporations, big and small, are faced with the question of how and when they should bite the bullet and change their name or whether they should simply do nothing. Why? Sometimes -- and more often it is like an underground ...

What do you do if you need to prove your software is virtually hack-proof? Well, you could always hire a renowned former hacker to attempt to foil the system and mount a successful phishing attack. That's just what 41st Parameter did. The company's patented anti-fraud technology, dubbed TimeDiff Lin...

Corporations' reliance on e-mail systems to circulate information has grown exponentially, but their ability to sort, retain, and locate e-mail messages has not evolved as quickly. "In many organizations, few procedures are in place that outline how to manage e-mail correspondences, and often compan...

Last week I focused on Windows Vista and how things didn't look particularly good for that product, at least not right now. I also mentioned that neither Apple nor Linux was likely to be able to take advantage of a Microsoft stumble. However, I didn't explain why, in addition, I was focused on the ...

Microsoft announced in July it was stepping full force into the small- to mid-size business (SMB) market with a customer relationship management (CRM) product designed to fit into its Office software suite. At the time, analysts said Microsoft was wise to take a bottom-up approach to the CRM office ...

Financial institutions are deploying new authentication technologies -- like graphical watermarks -- to hamper hackers who can somehow slip past biometric and token technologies, experts tell TechNewsWorld. "We've seen evidence of new Trojans that bypass most two-factor authentication devices -- e.g

If you ask Ranga Rangachari what the future looks like, he'll tell you it's wide open -- for open source, that is. Rangachari took over as president and CEO of GroundWork Open Source Solutions in July and is prophesying massive change in the enterprise software market. Specifically, he envisions an ...

Ethernet, the technology that currently dominates the desktop, is the most popular local area network, is prevalent in the data center and used in home networking, is now making inroads in the Wide Area Network (WAN). After an initial foray that failed for a number of reasons, carriers are using Eth...