Spotlight Features

Everyone has heard stories about predators lurking online, searching for young children on whom to prey. The sorry truth is that the problem is growing increasingly severe. Fingers are pointing in every direction; no one really knows where to place the blame. "It's not windows and cellar doors that ...

This week I'm speaking at the Desktop Linux Summit in San Diego on why the PC OEMs don't, and probably never will, fully support Linux on the desktop. This is somewhat of a deja vu for me since a decade ago my team made a similar presentation at IBM on OS/2 and why it wouldn't beat Windows in its ti...

For retailers, there is nothing more sacred, outside of the holiday shopping season, than a successful multichannel operation. Same-store multichannel buyers -- that is, those who shop both in a retail store and online -- spend 14 percent more annually than single channel buyers do, according to Jup...

Last year, Congress passed the Real ID Act, a law that calls for standardization of drivers' licenses across the country by 2008. The current reaction from states like California and New Hampshire raises questions about how a national ID system would affect civil liberties, putting welcome pressure...

For years, one of the biggest struggles many Internet companies faced was figuring out how to convince Web users to turn over their hard-earned money for content -- content that many believed was freely available elsewhere. Whether it was music -- paid downloads versus file-swapping -- classified-st...

Technology is all around us. We work on computers, listen to MP3 players, talk on smartphones, snap photos with digital cameras and, well, you get the picture. Technology makes every day life easier -- when it works. What about when it doesn't, or at least when you can't figure out how it does? Man...

The trend of Americans and Canadians buying call centers in India is driven by the low cost of these facilities and by the speed with which buyers can begin using them. The first article in this series focuses on the advantages of buying a facility with less than 100 seats in Bangalore, primarily ...

As so many of us are aware, India has become a technological powerhouse, and this has all happened in a relatively short span of time. How does a country go from being a developing and economically challenged nation to a formidable technological competitor? What alchemy was at work here? Actually, ...

In August 2005, specialty retailer Casual Male struck a bargain with its customers: If it didn't have a best-selling item in a particular size or color in stock, it would get it within five days. If it couldn't deliver, the customer would get the item for free. Nine months later, Casual Male is out ...

Few events are likely to have a more devastating effect on a company -- or even the industry it represents -- than being exposed for deliberately misleading customers about the safety of its products. The sunscreen industry may be forced to crawl out of a ditch due to this sort of deception. Last mo...