Spotlight Features

The U.S. dollar is still the world's dominant currency. But, there are rumblings that could foretell a great weakening of the dollar and a loss of its hegemony. For example, the European Union is currently gathering both members and economic power. Its combined gross domestic product now exceeds tha...

This week, Microsoft co-founder Paul Allen announced that his mouse brain-mapping project has finally been completed. This major undertaking arrives in tandem with other advances in medical technologies that will soon force political leaders to face difficult policy questions. Mapping a mouse's bra...

As a rule, manufacturers have been blissfully unconcerned with some of the finer points of CRM functionality and process. This is not to say they are indifferent to their customers' needs. Rather, the low adoption rates of CRM technology in this sector have been more reflective of manufacturers' bus...

Researchers have long recognized that representing large and diverse data sets visually and spatially offers the potential for improving both comprehension and ease of use. With the confluence of work in geographic information systems, enterprise data systems and distributed computing, this potentia...

One of the original leaders of the open source movement, Tim O'Reilly of O'Reilly Media, kicked off a blogosphere firestorm in late May by sending a cease-and-desist letter over the use of the term "Web 2.0," as his technical conference is trademarked by that name. The complaint has since been withd...

As technology and business align closer to an open, Internet-driven world, the current security mechanisms that protect business information are not matching the increasing demands for protection of business transactions and data. A new generation of criminals is exploiting the very connectivity th...

Earlier this month, Sage Software announced it had acquired one of its longtime partners, Corum, a Canada-based provider of CRM technology. It was a significant deal for the company, said Dave Batt, senior vice president and general manager of Global CRM, as the acquired technology matches one of th...

As we move into fall and approach the Intel Developer Forum this week, things show no sign of slowing down. Last week AMD fired an early volley at Intel by broadening an initiative designed to unite the entire slate of remaining non-Intel chip companies, making me wonder, had this happened earlier...

It's the catch-all department in many companies where top sales funnel activities like lead and demand generation are found, or lower sales funnel strategies including pre-sales support, pricing exceptions and team selling are found. It's team selling on enterprise-class ERP applications. It's als...

The business of providing small businesses with e-commerce hosting and support solutions is growing fast. The large-enterprise market is crowded, and competition is fierce. That has led an increasing number of e-commerce platform providers to enter the SMB end, where they are looking to establish fo...