Exclusives

Web performance measurement firm Keynote Systems recently acquired NetRaker, a developer of customer experience management software. Most of NetRaker's employees -- including president and CEO Douglas van Duyne, who became senior director of customer experience products and designs -- joined Keynote...

In October 2003, Lane Bess, who joined Trend Micro in November 2002, was named president of the company's North American operations. Bess, who has 20 years experience in sales, marketing and general management, previously held positions at NCR and AT&T. During his career, he has seen virulent ne...

In the first installment of this two-part exclusive interview, the E-Commerce Times spoke with Gomez CEO Dr. Alex Stein about the Internet performance management industry -- a field that is booming as more companies see a need for this sort of technology. In today's edition, Stein discusses the natu...

Reflecting businesses' growing need to wring ROI from Web operations, subscriptions to Gomez' Internet Performance Management grew 51 percent in 2003 from the prior year. In addition, the privately held company received two rounds of financing, added 90 new clients and claimed subscription renewal r...

Spam and its evil offshoot, phishing, have become growing problems on the Internet. Not only has spam become a nuisance with its frequently offensive subject matter, but it is consuming increasing amounts of bandwidth. For an explanation of the issues surrounding e-mail authentication, TechNewsWorld...

While it appears that the FCC and other governmental oversight bodies are leaving VoIP largely free from regulatory barriers, the remaining technical challenges force the newer, packetized technology to rely on the older, circuit-switched infrastructure. Technical barriers notwithstanding, VoIP is o...

With its release of the Google Search Appliance last year, the long-time leader of consumer Web search turned its attention to the needs of complex, data-intensive enterprises. Its device -- which includes hardware, software and support -- interacts with an organization's datacenter to search either...

Recently, a seemingly endless string of worms and viruses has focused attention on the sometimes-questionable security of firewalls, virtual private networks (VPNs) and even the Internet itself. Amid this onslaught, network security software provider StillSecure aims to tackle the security issue at ...

In part 1 of this interview, F-Secure director of antivirus research Mikko Hypponen spoke about getting his start in computer security 13 years ago and the changes he has seen over the years. In this continuation of his chat with the E-Commerce Times, Hypponen talks about what it might take to nab m...

Perhaps the biggest part of and reason for Microsoft's dedication to security is the pain of the software-patching process. On one hand, Windows customers are told that to be as secure as possible, they must keep up with and promptly download and install all patches from Microsoft. TechNewsWorld tal...