Exclusives

Few people hold the status of "visionary" in the computer processor field, but Sun Microsystems' Marc Tremblay fits the bill. Sun fellow, vice president, and chief architect for the firm's Scalable Systems Group, Tremblay foresaw the advent of "throughput computing" and the jump in performance affor...

Enterprises today have a number of key questions when it comes to setting up and maintaining an online presence. Some of these concerns include critical Web-related security problems; scalability; and being aware of new online challenges expected in 2006. Who better to ask about these issues than Ak...

When it comes to outsourcing customer service tools, some companies have found it difficult to get a positive return on investment. Indeed, cross-channel customers who use the Web and phone independently have posed problems for firms: They drive up service costs, are harder to satisfy, and can't be ...

The United States Supreme Court dealt online file sharing a body blow in June when it ruled that makers of peer-to-peer (P2P) software could be held liable for illegitimate uses of their applications. Since that decision was handed down in MGM v. Grokster, the P2P world has been floundering, bobbing...

Network security was a big issue a decade ago. Now, ten years of technology later, it continues to be a top priority and it appears that it will be so ten years from now as well. That's because as IT security firms learn more about the tactics of hackers, crackers and malicious code writers, the lat...

The comparison shopping and shopping search business has been around for a while. Like many other corners of the Internet business, it's seen more than its share of businesses come and go. Most of the change has come through acquisition. EBay's purchase of Shopping.com was quickly followed up by the...

If you've ever bought software directly off the Internet, the chances are good that Digital River had a hand in it. The e-commerce company helps many software publishers, retailers and others by managing online sales operations, helping to sell software in the most cost-effective way possible. Today...

If you ask Ranga Rangachari what the future looks like, he'll tell you it's wide open -- for open source, that is. Rangachari took over as president and CEO of GroundWork Open Source Solutions in July and is prophesying massive change in the enterprise software market. Specifically, he envisions an ...

Long after Napster, mainstream software giants like Microsoft are beginning to get into the online music fray with file-sharing applications, and Internet giants like Yahoo are moving to subscription models for digital downloads. While we've not quite seen a digital revolution yet, file-sharing pund...

Microsoft recently announced it would enable RSS feeds in the next version of its operating system -- Longhorn, due out in beta next month. While use of RSS feeds is only at about 5-10 percent of Internet surfers, according to Yankee Group analyst Laura DiDio, their endorsement by Microsoft is likel...