Exclusives

Jane Velez-Mitchell, host of her own TV show, "Issues," on HLN and author of a newly released book, Addict-Nation, An Intervention for America, well remembers the genesis of one of the topics in her book. She and her partner were about to become intimate, she cheerfully relates -- until she got an o...

Computer software requires an enormous amount of support. That fact has enriched companies such as Oracle and SAP, which levy annual support fees of about 20 percent of the sale prices of their applications. That's one of the things that just sticks in the craw of Clint Oram, chief technology office...

LiveOps is a cloud-based company that has two businesses. It began by providing call center outsourcing services through a network of more than 20,000 independent home-based agents, then began offering its contact center Platform as a Service. Monster.com describes LiveOps as the nation's largest do...

At Salesforce.com's Dreamforce 2010 conference this week, EDL Consulting showed off version 2.0 of CloudCraze, which it touts as the first e-commerce platform built natively on Force.com. CloudCraze is claimed to provide the functionality of more expensive enterprise multi-channel commerce packages ...

Since it arrived in 2004, Facebook has faced its share of unwelcome stories in the media, and it seems that security and privacy issues are a repeating theme. But when was the last time you heard about Facebook's site crashing? With more than 500 million active users worldwide, half of whom log in d...

As an Internet marketing tactic, retargeting has never quite reached its stride. However, updated technology, changing market dynamics and new offerings by vendors -- especially Google's entrance into the space -- is changing that. Briefly, retargeting is a marketing response triggered when a consum...

As an Internet marketing tactic, retargeting has never quite reached its stride. However, updated technology, changing market dynamics and new offerings by vendors -- especially Google's entrance into the space -- is changing that. Briefly, retargeting is a marketing response triggered when a consum...

As an Internet marketing tactic, retargeting has never quite reached its stride. However, updated technology, changing market dynamics and new offerings by vendors -- especially Google's entrance into the space -- is changing that. Briefly, retargeting is a marketing response triggered when a consum...

Once the pariah of the media world, peer-to-peer software has come a long way since the days of Napster and college kids with hard drives stuffed with pirated music. Now, current P2P software provider BitTorrent boasts 80 million users, which, as CEO Eric Klinker is quick to point out, is somewhere...

The drive to IPv6, the newer Internet communications protocol, appears to be driven by major networking vendors. Their contention is that we're running out of IPv4 network addresses. They've got the Obama administration behind them, and the White House is pushing to have all federal departments and ...